Shipping Policy

Effective Date: 01/12/2024

1. Overview

At The Wall Art Hub, we are committed to providing a seamless delivery experience. This Shipping Policy outlines the details of where we ship, shipping costs, timeframes, and what to do if you experience any issues with your delivery. Please review this policy carefully before placing your order.

2. Shipping Destinations

We currently ship to most countries worldwide. However, due to logistical challenges, we are unable to ship to certain locations in Africa and Asia. If your address falls under a restricted region, you will be notified during checkout, and the order will not be processed.

3. Shipping Costs

  • Domestic Orders (Within the US): Shipping costs will be calculated at checkout based on the delivery address and product weight.

  • International Orders: Shipping fees are calculated at checkout based on the destination and the size of your order. Additional customs or import taxes may apply and are the responsibility of the customer.

4. Delivery Timeframes

  • Domestic Deliveries: Estimated delivery time is between 3-7 business days after your order has been processed.

  • International Deliveries: Estimated delivery time is between 7-14 business days, but this may vary depending on customs clearance and local delivery services.

Please note: Delays may occur during holidays, peak seasons, or due to unforeseen circumstances beyond our control.

5. Order Processing Time

As a print-on-demand service, your order goes through the following steps:

  1. Order Confirmation: Once your order is placed, you will receive a confirmation email.

  2. Production: Products are custom-printed and undergo a quality assurance process. Production time typically takes 2-5 business days.

  3. Shipping: After production, your order is carefully packaged and shipped to the address provided.

6. Tracking Your Order

Once your order has shipped, a tracking number will be emailed to you. You can use this tracking number to monitor the status of your shipment via:

  • The tracking link in the email.

  • The Order Tracking page on our website.

  • The carrier’s tracking portal.

7. Issues with Delivery

If you experience any issues with your delivery, such as delays, lost packages, or damaged items, please contact us immediately at [Your Email Address]. We will work with our shipping partners to resolve the issue promptly.

8. Customs and Import Taxes

For international orders, customs fees or import taxes may be charged once the package reaches your country. These charges are the responsibility of the customer, and we recommend checking your country’s import policies before placing an order.

9. Contact Us

If you have any questions or concerns about our Shipping Policy or your order, please reach out to us:

Thank you for choosing The Wall Art Hub. We’re dedicated to delivering high-quality products to your doorstep!